The management of your personal data (GDPR)

E-Néo Personal Data

E-Néo s'engage à ce que les traitements de données personnelles effectués sur notre site internet soient conformes au règlement général sur la protection des données (RGPD) et à la loi Informatique et Libertés.

Data protection policy:

Each online service limits the collection of personal data to what is strictly necessary (data minimization) and is accompanied by information on:

the controller and the purposes of collecting this data (purposes);
the legal basis for the data processing;
the compulsory or optional nature of the collection of data for the management of your request and the reminder of the categories of data processed;
the source of the data (when data other than that provided via the online service is used to process your request);
the categories of data subjects;
the recipients of the data (only E-Néo in principle, unless specified when transmission to a third party is necessary);
the data retention period;
security measures (general description);
the possible existence of data transfers outside the European Union or automated decision-making;
your IT rights and Freedoms and how to exercise them with E-Néo.

The personal data collected as part of the services offered on this website  are processed according to secure protocols and allow E-Néo to manage the requests received in its computer applications.


Exercise your rights:

For any information or exercise of your IT rights and Freedoms on the processing of personal data managed by E-Néo, you can contact its data protection officer (DPO):

by this form
or by mail (with a copy of your identity document in the event of the exercise of your rights)


About cookies:

We use different cookies on the site to improve the interactivity of the site and   our services.

What is a cookie" ?

A "cookie" is a series of information, generally small in size and identified by a name, which can be transmitted to your browser by a website to which you connect. Your web browser will keep it for a certain period of time, and send it back to the web server each time you reconnect to it. Cookies have multiple uses: they can be used to memorize your customer identifier with a merchant site, the current content of your shopping cart, an identifier allowing you to trace your navigation for statistical or advertising purposes, etc.

>Find out more about cookies, how they work and how to oppose them

2 types of cookies are placed on the E-Néo site:

Internal cookies necessary for the site to function

These cookies allow the site to function optimally. You can oppose and delete them using your browser settings, however your user experience may be degraded.

  • Tarteaucitron - Saves your choices regarding cookie consent - 12 months
  • has_js - Determines whether your browser accepts javascript or not - Session
  • Local web storage - Allows you to store your requests by email
  • Google Analytics - Allows you to measure the audience of the website
Third-party cookies intended to improve the interactivity of the site

The site may rely on certain services offered by third-party sites. These include:

  • Sharing buttons (twitter and facebook)
  • Lists of tweets (Twitter) or Facebook posts
  • Videos posted on the site (youtube, dailymotion)
  • Links to social networks

These features use third-party cookies directly deposited by these services. During your first visit, a banner informs you of the presence of these cookies and invites you to indicate your choice. They are only deposited if you accept them or if you continue browsing the site by visiting a second page. You can inform yourself at any time and configure your cookies to accept or refuse them by going to the [Cookie management] page at the bottom of each page of the site. You can indicate your preference either globally for the site or service by service.

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